Notícias
Redefining Smart Cities: The Human Element Takes Center Stage in Brazil's LA-BORA! gov
Smart City development is commonly perceived through the lens of technological advancement and innovative governance. However, an essential component that sometimes slips through the cracks is the fundamental human aspect. While discussions around smart cities often center around tech solutions and strategic governance, key players like public servants and municipal administrators are instrumental in actualizing and operationalizing these solutions.
The ISCN Global Mixer, "Creating Value Through Employee Experience: The LA-BORA! gov Perspective," provided a platform for this discourse. Luana Silveira de Faria, the leader of LA-BORA! gov's innovation lab under the Brazilian Ministry of Management and Innovation in Public Services, unveiled the transformative potential of reimagining employee engagement. Highlighting the significance of harnessing social and institutional innovation, she emphasized the evidence and research supporting LA-BORA! gov's strategies. Key discussions included adaptive strategic planning, the art of data storytelling, and the critical importance of psychological safety. Particularly noteworthy were the interactive games and icebreakers designed to spur creativity and foster meaningful connections.
The impact of LA-BORA! gov is captured in two compelling figures: an outreach touching 218,000 public servants and an outstanding 99% satisfaction rate in its programs, based on anonymous feedback.
To get a firsthand glimpse of this enlightening session, watch the presentation video here.
Concluding her presentation, Luana shared a thought-provoking quote by Minouche Safik, Director of the London School of Economics: "In the past, jobs were about muscles, now they are about brains, but in the future they’ll be about the heart."
For further details or inquiries about the ISCN Global Mixer or this specific session, reach out here.
To dive deeper into the array of ISCN Global Mixers and opportunities to participate, visit here.
Discover a future led by the heart.