About
WHERE WE ARE
General Coordination LA-BORA!gov
Department of Governmental Innovation - DINOV
Secretariat for Management and Innovation - SEGES
Ministry of Management and Innovation in Public Services - MGI
Founded in 2019 by public servants Luana Faria and Maria Raquel Stacciarini, the lab was created to transform public management by placing people at the heart of solutions. Co-creation and user perspectives have been at the core of the laboratory’s development from the very beginning. The name (LA-BORA! gov), purpose, values, and even the service charter were designed together with public servants through interactive and immersive workshops. The goal is to co-create with diverse perspectives, based on the real needs of the public servants themselves
What we do:
- Co-creation – We design solutions with and for public servants. We test, learn, and scale what works.
- Workshops, mentoring, and talks – We provide customized services for agencies and teams.
- Knowledge sharing – We create and share evidence-based practices, content, and materials to support innovation across different agencies and contexts.
- Facilitating connections – We inspire and connect people and innovation networks.
How we do it
Each TOPIC in our service charter can be delivered in various formats: research, mentoring, workshops, talks, discussion circles, interviews, surveys, and/or experimentation.
We adapt the duration to your needs and specific challenge.
Why we do it
- To inspire public servants and leaders to transform their mental and behavioral models.
- To demystify innovation in government.
- To create an environment of psychological safety and creative trust.
- To develop human and innovation skills and put them into practice.
- To apply approaches, techniques, and tools in everyday public service.
- To connect people, ideas, and hearts in the pursuit of public value.
- To improve well-being, engagement, and performance at work.
- To debunk myths in order to humanize.
Values that guide us
Our values were defined collaboratively and guide all our work:
- Innovation – testing, learning, and challenging the “it’s always been this way” mindset.
- Empathy – integrating different perspectives and experiences.
- Diversity and inclusion – valuing multiple viewpoints and life paths.
- Evidence – turning data and research into knowledge and practice.
- Collaboration – building together, as a network.
- Valuing ideas – creating environments of creative freedom.
- Trust – fostering psychological safety to enable innovation.