Ombudsman’s Office
Published in
Jul 29, 2026 08:11 AM
Body responsible for registering complaints, suggestions, and commendations relating to the services provided by ANEEL itself, as well as any reports concerning its staff members.
Access the service channels (in portuguese).
ANEEL’s Ombudsman Management Reports are produced in accordance with Articles 14 and 15 of Law No. 13,460/2017. The data presented in these reports are obtained from the Integrated Ombudsman and Access to Information Platform – Fala.BR and from the Office of the Comptroller General’s Dashboard Centre.
The reports produced annually are available below in PDF format for download (in portuguese):