Opening Hours

Published in Jul 01, 2026 11:06 AM Updated in Aug 06, 2026 05:07 PM

Sector Ombudsman Office

Telephone 167: Monday to Saturday, from 8:00 am to 8:00 pm.
In-person service: Monday to Friday, from 9:00 am to 12:00 pm and from 2:00 pm to 5:00 pm. Please contact the Superintendence of Administrative Mediation and Consumer Relations (SMA) at the Agency’s headquarters.

General Protocol Office

Monday to Friday, from 8:00 am to 6:00 pm.

ANEEL Headquarters

Opening hours: Monday to Friday, from 9:00 am to 12:00 pm and from 2:00 pm to 5:00 pm.

North Large-Area Sector (SGAN) 603, Modules I and J – Brasília/DF – Postcode: 70830-110