Scheduling appointments (e-consular)
General Information
The e-consular system is used for scheduling all services offered by the Consular Section.
Before starting your online request, please check our website for the complete list of required documents for each service.
The system does not immediately provide appointment dates. To schedule an appointment, you need to upload all required documents for each service to the system. After the consular officer reviews and validates your documentation, you will receive a confirmation email and will be able to schedule your appointment.
Please note that the analysis may take up to five working days to be completed.
Requests for services that are not submitted through the e-consular system will not be accepted.
How to Schedule an Appointment
| 1 | Access the e-consular system |
Proceed with one of the following options:
If you need to create a new account, just follow the instructions on the page. Remember to check your SPAM folder if you do not see the registration confirmation emails. |
| 2 | Click on "New Service" |
On the next screen, you will be able to see all the services offered by the Consular Section. Remember to check the required documents on the service page of your interest. |
| 3 | Fill out the required information in the form |
During the process, you can save at any time by clicking on the "Save and Close" button at the bottom of the page. If the service has multiple pages, just click on "Next Step" to continue filling it out. |
| 4 | Confirm and submit |
Once you've finished filling out the form, click "Confirm and Submit" to send your request for consular officer review. If necessary, this page allows you to correct any incorrectly filled information by clicking on "Correct Data". |
| 5 | Wait for service validation |
The consular officer will proceed with the verification of the service. This process may take up to 5 business days to complete. You will receive an email with the verification result. Remember to check your SPAM folder. If there is any issue with your request, it will be returned for you to take action. The pending items will be indicated by the officer in the process. |
| 6 | Schedule the appointment | If your process is validated, you will receive a confirmation email and will be able to request an appointment through the same e-consular system. |
Contact
If you have any questions that are not answered on this page, send an email to the Consular Section at consular.bangkok@itamaraty.gov.br.